Menu

Solutions

  • Crisis Management
  • System Reform
  • Building Something New

Crisis Management

Case Study

Overseeing Baltimore’s Recovery From a Citywide Ransomware Attack

On the day Mayor Young was sworn in, Baltimore was hit by a crippling Ransomware attack. Like many cities, Baltimore had an aging IT infrastructure and many outdated computer applications. City officials estimated the cost of the “file-locking” attack at $18 million, including system restoration and lost revenue. Sheryl directed the City’s recovery efforts.

Read more

System Reform

Case Study

Improving Sexual Assault Investigations in Baltimore County

In February 2019, Baltimore County Executive Johnny Olszewski created a Sexual Assault Investigations Task Force, in response to growing criticism about sexual assault investigations in Baltimore County. Criticisms included a federal lawsuit alleging mishandling of sexual assault cases, the use of investigative waiver forms and complaints from advocates that some department practices did not meet nationally accepted guidelines.

Read more
Case Study

Centralizing Baltimore’s Crime Camera Program to Improve Effectiveness and Cost Efficiency

Baltimore’s CitiWatch crime camera program was launched in 2004. By the end of 2007, when Sheryl took over management of the program, there were just under 500 cameras. This crime deterrent program was groundbreaking, and Baltimore was one of the first cities in America to implement such a system.

Read more

Building Something New

Case Study

Streamlined Funding Process for Baltimore’s Summer Youth Programs By Creating a Funding Collaborative

In 2014, while working for a foundation, Sheryl brought together several philanthropic organizations and led the launch of a summer funding collaborative. Previously, Baltimore City summer programs were supported by multiple Baltimore philanthropies.

Read more
Case Study

Forging Trust by Building A Community Organization

The Brooklyn Borough President sought to create a mediation center that would reduce conflict and improve connections between neighbors in the predominantly Caribbean African American and Hassidic Jewish community. He approached the Crown Heights Coalition, which consisted of the leaders of the different ethnic communities, and the Center for Court Innovation.

Read more