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Crisis Management
Overseeing Baltimore’s Recovery From a Citywide Ransomware Attack
On the day Mayor Young was sworn in, Baltimore was hit by a crippling Ransomware attack. Like many cities, Baltimore had an aging IT infrastructure and many outdated computer applications. City officials estimated the cost of the “file-locking” attack at $18 million, including system restoration and lost revenue. Sheryl directed the City’s recovery efforts.
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Improving Sexual Assault Investigations in Baltimore County
In February 2019, Baltimore County Executive Johnny Olszewski created a Sexual Assault Investigations Task Force, in response to growing criticism about sexual assault investigations in Baltimore County. Criticisms included a federal lawsuit alleging mishandling of sexual assault cases, the use of investigative waiver forms and complaints from advocates that some department practices did not meet nationally accepted guidelines.
Read moreCentralizing Baltimore’s Crime Camera Program to Improve Effectiveness and Cost Efficiency
Baltimore’s CitiWatch crime camera program was launched in 2004. By the end of 2007, when Sheryl took over management of the program, there were just under 500 cameras. This crime deterrent program was groundbreaking, and Baltimore was one of the first cities in America to implement such a system.
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Streamlined Funding Process for Baltimore’s Summer Youth Programs By Creating a Funding Collaborative
In 2014, while working for a foundation, Sheryl brought together several philanthropic organizations and led the launch of a summer funding collaborative. Previously, Baltimore City summer programs were supported by multiple Baltimore philanthropies.
Read moreForging Trust by Building A Community Organization
The Brooklyn Borough President sought to create a mediation center that would reduce conflict and improve connections between neighbors in the predominantly Caribbean African American and Hassidic Jewish community. He approached the Crown Heights Coalition, which consisted of the leaders of the different ethnic communities, and the Center for Court Innovation.
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